Talk to the people behind the catalogue.
Email is the only place we reliably show up. We read every message and try to reply within two working days — slower during release weeks. Pick the inbox that fits what you need.
Response time · Within 2 working days · GMT+8
General inbox
The catch-all. Anything that doesn't fit one of the boxes below ends up here. If you're not sure where to write, use this.
contact@hagegame.comEditorial
Pitches, corrections, story ideas, feedback on a review, requests for a game guide. Goes straight to Bill.
editorial@hagegame.comTechnical · Bugs
A game won't load. The sound is broken. The page is slow. The site looks weird on your phone. Goes straight to Wei. Please include browser and device if you can.
support@hagegame.comPrivacy & data
Questions about how we handle data, requests to access or delete information, GDPR / CCPA / PIPL inquiries.
privacy@hagegame.comCopyright · DMCA
If you believe something on the site infringes your copyright, please write here with the details listed on our DMCA page.
legal@hagegame.comAdvertising · Partnerships
Honest pitch: we don't run sponsored reviews and we don't sell editorial. But programmatic ad placements and ethical brand partnerships are fine — write here.
contact@hagegame.comWhat to expect
We aren't a customer-support team — we're two people who run the site. Editorial replies come from Bill, technical replies from Wei, and we sign emails with our real first name. You won't get auto-replies from a ticket system. You won't be funnelled into a "support portal". If a reply takes longer than two working days, it's almost always because we're shipping a release — chase us, we don't mind.
What we won't reply to
- Generic SEO outreach (link insertion, guest-post pitches, niche-edit offers). We don't accept these and we don't respond to them.
- Mass-mailed press releases from companies we have no prior relationship with.
- "Please give me a job" emails — we are a two-person team and not hiring.
Last updated · 12 May 2026 · Issue 001